Effective Date: 9/19/2024
Welcome to Howorth Pools! By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
1. Introduction
These Terms and Conditions (“Agreement”) govern your use of https://howorthpoolsandspas.com (the “Website”) and the pool services (“Services”) provided by Howorth Pools. By using the Website or Services, you accept and agree to be bound by this Agreement. If you do not agree to these terms, you should not use our Website or Services.
2. Services Provided
Howorth Pools provides professional pool services, including but not limited to:
- Pool cleaning
- Pool maintenance
- Pool repair
- Pool chemical treatments
- Pool installation and renovation services
Descriptions of the services offered, including details of pricing and timeframes, are provided on our Website. Please contact us for more specific or custom services.
3. Booking and Payment
3.1 Booking Services:
- To book a service, you may contact us through the Website, by phone, or via email.
- Bookings are subject to availability, and we reserve the right to decline any booking requests for any reason.
3.2 Payment Terms:
- Payment is due as outlined on the service agreement or invoice. Full payment may be required upon completion of services, or as otherwise agreed.
- We accept payments through [list accepted payment methods: credit cards, PayPal, bank transfers, etc.].
- Late payments may incur additional fees, and we reserve the right to suspend services until payment is received.
4. Cancellations and Rescheduling
4.1 Cancellation by You:
- You may cancel or reschedule your service appointment by providing at least [insert required notice period, e.g., 24-48 hours] notice.
- Cancellations made without the required notice may incur a cancellation fee of [insert amount or percentage].
4.2 Cancellation by Us:
- We reserve the right to cancel or reschedule a service at any time, due to unforeseen circumstances such as inclement weather, equipment failure, or other issues beyond our control. In such cases, we will provide as much notice as possible and offer a suitable alternative time.
5. User Responsibilities
By using our Website or Services, you agree to:
- Provide accurate information when booking services.
- Ensure access to your pool and necessary facilities (electricity, water, etc.) is available during service times.
- Ensure that pets and children are kept away from the pool area during service for safety reasons.
- Comply with any additional instructions provided by our technicians for the safe and effective completion of the service.
6. Service Warranties and Limitations
6.1 Service Quality:
- We strive to provide the highest quality pool services. If you are unsatisfied with our services, please contact us within [insert number] days of the service date, and we will make every reasonable effort to address the issue.
6.2 Warranty Limitations:
- Our services are provided “as is” and without any express or implied warranties, except as otherwise provided in written agreements. We are not responsible for pre-existing conditions of your pool or equipment or for issues arising after the service has been completed unless they are directly related to the service we performed.
6.3 Liability Limitations:
- Howorth Pools is not liable for any indirect, incidental, or consequential damages related to the use of our services, including but not limited to damages for loss of profits, use, data, or other intangibles.
- Our total liability in connection with any claim related to our services will not exceed the total fees paid for the specific service.
7. Intellectual Property
All content on the Website, including but not limited to text, images, logos, and service descriptions, is the property of Howorth Pools and protected by applicable intellectual property laws. You may not use, reproduce, distribute, or display any of our content without our prior written consent.
8. Privacy Policy
Your use of the Website and Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
9. Termination of Use
We reserve the right to terminate or suspend your access to our Website or Services at our discretion, without notice, for conduct that we believe violates this Agreement, is harmful to other users or our business, or is otherwise inappropriate.
10. Dispute Resolution
10.1 Governing Law:
- This Agreement will be governed by and construed in accordance with the laws of Georgia.
10.2 Dispute Resolution:
- Any disputes arising under or related to this Agreement will be resolved through binding arbitration, with the arbitration taking place in Gainesville, GA.
11. Changes to the Terms
We may revise these Terms and Conditions from time to time. Any changes will be posted on this page, and the effective date at the top of the policy will be updated accordingly. By continuing to use our Website or Services after such changes, you agree to the revised terms.
12. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
- Howorth Pools
- howorthpools@gmail.com
- 770-534-1417
- 4151 Browns Bridge Rd, Gainesville, GA 30504